Privacy Policy
At Home Appliance Fixpert, accessible from [Your Website URL], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Home Appliance Fixpert and how we use it.
1. Information We Collect
When you contact us for appliance repair services via phone, WhatsApp, or email, we may collect personal information including:
Name
Phone Number
Email Address
Service Address (for doorstep repair visits)
Appliance Details (Model and issue description)
2. How We Use Your Information
We use the information we collect in the following ways:
To schedule and provide doorstep repair services.
To communicate with you regarding your service booking.
To provide updates on your 45-day service or 180-day parts warranty.
To send invoices or service reports.
To improve our website and customer service experience.
3. Third-Party Disclaimer & AI Images
Third-Party Services: We do not sell or share your personal data with third-party marketing companies. As an independent service center, your data is used strictly for our internal service records.
AI Imagery: As noted in our Terms, we use Gemini AI-generated images for illustrative and identification purposes. No personal data from customers is used to generate these images.
4. Data Security
We take reasonable precautions to protect your information. Your contact details are stored securely and are only accessible by authorized staff (led by B Shruthi) for the purpose of fulfilling your repair requests.
5. Cookies
Like any other website, Home Appliance Fixpert may use “cookies” to store information about visitors’ preferences and the pages on the website that the visitor accessed. This information is used to optimize the users’ experience by customizing our web page content.
6. Third-Party Brand Policy
Our website may mention brand names (like LG, Samsung, etc.) for identification purposes. This Privacy Policy applies only to our website and does not cover the privacy practices of any appliance manufacturers.
7. Consent
By using our website or providing your details for a service booking, you hereby consent to our Privacy Policy and agree to its terms.
8. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
Owner: B Shruthi
Address: Louthu Nagar 5th Street, K.Pudur, Madurai – 625007
Phone: +91 93451 22202
